First Extended Service Corporation
First Extended Service Corporation, otomotiv sektöründe faaliyet gösteren bir firmadır. Müşteri sadakatini artırmak ve markalara değer katmak için teknoloji ve içgörüleri bir araya getirir. Otomobiller için kapsamlı koruma çözümleri sunarak, kullanıcıların güvenli ve konforlu bir deneyim yaşamalarına yardımcı olur.
About First Extended Service Corporation
Who Is First Extended Service Corporation?
First Extended Service Corporation (FESC) is a provider of extended warranty services, specializing in automotive service contracts. The company offers a range of auto warranty plans that can be purchased with new or used vehicles at dealerships. These warranties are transferable and valid across all 50 states, providing coverage options with various term lengths. In addition to service contracts, FESC provides roadside assistance, including towing, battery jumps, lockout assistance, and flat tire repair. Their coverage also includes rental reimbursement, which reimburses the cost of a rental car if the vehicle breaks down more than 100 miles from home, as well as coverage for food and lodging expenses for up to five days. FESC serves a diverse clientele, including consumers, automotive finance companies, and other financial establishments. ([bbcview.com](https://www.bbcview.com/first-extended-service-corporation/?utm_source=openai))
Who Owns First Extended Service Corporation?
First Extended Service Corporation is a subsidiary of Assurant, Inc., a global provider of risk management solutions. Assurant specializes in protecting the major purchases consumers make, such as homes, cars, appliances, and phones. The company operates in multiple industries, including housing, automotive, telecommunications, commercial equipment, retail, and financial services.
When Was First Extended Service Corporation Founded?
First Extended Service Corporation was founded on September 25, 1987. ([bbb.org](https://www.bbb.org/us/il/chicago/profile/auto-service-contract-companies/first-extended-service-corporation-1296-2013563?utm_source=openai))
What Services Does First Extended Service Corporation Offer?
FESC offers a variety of services, primarily focusing on automotive extended warranties and related support. Their offerings include:
- Automotive Service Contracts: Extended warranties that cover various vehicle components, providing protection against unexpected repair costs.
- Roadside Assistance: Services such as towing, battery jumps, lockout assistance, and flat tire repair to support drivers in emergencies.
- Rental Reimbursement: Coverage that reimburses the cost of a rental car if the vehicle breaks down more than 100 miles from home, along with coverage for food and lodging expenses for up to five days. ([bbcview.com](https://www.bbcview.com/first-extended-service-corporation/?utm_source=openai))
First Extended Service Corporation Business Information
First Extended Service Corporation is a corporation registered in the United States. The company operates under the legal entity type of a corporation and is governed by a team of key individuals. ([bbb.org](https://www.bbb.org/us/il/chicago/profile/auto-service-contract-companies/first-extended-service-corporation-1296-2013563?utm_source=openai))
First Extended Service Corporation Contact
For inquiries or customer support, you can reach First Extended Service Corporation through the following contact information:
Phone Number
The main contact number for First Extended Service Corporation is +1 312-356-3000. ([bbb.org](https://www.bbb.org/us/il/chicago/profile/auto-warranty-plans/first-extended-service-corporation-0654-1000129285?utm_source=openai))
Mobile Phone
No mobile phone number could be identified for First Extended Service Corporation; contacting the company directly is recommended for the most up-to-date information.
Fax
No fax number could be identified for First Extended Service Corporation; contacting the company directly is recommended for the most up-to-date information.
Email Address
No email address could be identified for First Extended Service Corporation; contacting the company directly is recommended for the most up-to-date information.
Address
First Extended Service Corporation is located at 175 W Jackson Blvd, Chicago, IL 60604. ([bbb.org](https://www.bbb.org/us/il/chicago/profile/auto-warranty-plans/first-extended-service-corporation-0654-1000129285?utm_source=openai))
Working Hours
Specific working hours for First Extended Service Corporation are not publicly available. It is advisable to contact the company directly to confirm their operating hours.
What Time Does First Extended Service Corporation Open?
The exact opening time for First Extended Service Corporation is not specified. For accurate information, please contact the company directly.
What Time Does First Extended Service Corporation Close?
The exact closing time for First Extended Service Corporation is not specified. For accurate information, please contact the company directly.
Is First Extended Service Corporation Open on Weekends?
Information regarding weekend operations for First Extended Service Corporation is not available. It is recommended to contact the company directly to inquire about their weekend hours.
Is First Extended Service Corporation Open on Sundays?
Information regarding Sunday operations for First Extended Service Corporation is not available. It is recommended to contact the company directly to inquire about their Sunday hours.
First Extended Service Corporation Instagram
No Instagram account could be identified for First Extended Service Corporation; contacting the company directly is recommended for the most up-to-date information.
First Extended Service Corporation Facebook
No Facebook page could be identified for First Extended Service Corporation; contacting the company directly is recommended for the most up-to-date information.
First Extended Service Corporation Twitter (X)
No Twitter account could be identified for First Extended Service Corporation; contacting the company directly is recommended for the most up-to-date information.
First Extended Service Corporation LinkedIn
No LinkedIn profile could be identified for First Extended Service Corporation; contacting the company directly is recommended for the most up-to-date information.
Reviews 100
This company is absolutely garbage and their policies reflect management that doesnt care about customer service on the back side of the deal once they have your money. They work slower than the u.s. government when processing a claim. I'm stranded without a vehicle for 5 days because of their approval process policies. Put a notice in on Friday so work could get started and get my vehicle back tuesday, and being told it wont even make it to the desk of the person that can make the decision to approve the work until tuesday being a holiday weekend. Thus the work wont start until Tuesday and I am without a vehicle until Thursday or Friday next week.
I'm a service advisor, and this place is a nightmare. Submitted a claim, they approved it rather speedily. Had submitted W9 when I set up the account a full day before, they said they needed our W9 to authorize payment. They advised emailing it takes longer and gave me a fax number to send our W9 to. Faxed it immediately. On day 3 now they said we have two seperate accounts and need to merge our accounts. (We've never dealt with this company before.) Queue the run around. Transferred here transferred there, repeatedly put on ten+ minute holds just to be told we need to be sent to another department, who then does the exact same thing. If your a prospective buyer of this warranty group, RUN. If your a service advisor and they tell you this is their company, avoid it!
Worst place to ever have any warranty through, they will not help you at all will not return calls, put you on hold constantly for extended periods of time. Do everything they can to avoid fixing your vehicle including lieing to you and the service department your vehicle is at. They have 1300 complaints this year alone to the BBB. The BBB won't even back them. Had to have a general manager who has 26 contracts by them call and get my warr covered and there still fighting it. Best thing you can do if you do have them is cancell as soon as you can. I've been stranded 600 miles from home for a week now waiting to get my truck repaired which only takes 3hrs of labor.
Buyer be ware! My dealership talked me into paying for this service said how wonderful it was bla bla bla! So far I have spent over 5 hours on hold can't reach anyone while my car sits on limbo! I've been forced to spend over $509 renting a car because this takes so long to get through. I'm thinking of walking away from the auto loan because of these people!
Horrible to deal with I work at a dealership that doesn't sell this product and trying to help a customer with a claim. They told me they wouldn't pay the time my tech needs to perform the work. Along with they wont cover parts that were broken due to the original part snapping and breaking plastic. Then they hung up on me after they told me they wont cover those parts and that they will make more money if I send the customer to the selling dealer. So much for customer service. The customer has since called and got more time and the plastic parts covered. Why is it that the customer can get approval but not a certified dealer?
They will charge for the warranty and only give you an option of 1 or 2 shops in your area. For me one of the repair shops was a auto detailing shop the other one once I told them I had a warranty through this company push my repair out 2 weeks. So I had to take my car to another shop and pay out of pocket for a repair that should have been covered or go without a car for 2 weeks.
i am rating this company one star due to the lack of professionalism and oversll terrible customer service/communication skills some of there call center representatives posses. I spoke to a rep named Precious who was rude ratchett and honestly acted like precious mom on the precious movie just terrible disrespectful and acted as if me calling to file a claim was disrupting her day then she refused to send me to a supervisor when requested. If i could get a refund on this $2800 extended warranty i paid for and go elsewhere i would solely off of the experience with this representative
I bought a car from Auto Mart in Las Vegas May 29th and they gave me this warranty company. it took 9 days to get authorization from them to fix a transmission in my car. And then they would only authorize a used transmission out of a junkyard. I paid 1500 for this warranty and I got terrible customer service, a different person every time I called along with AAMCO they were deceitful also. if you buy a used car do not buy their extended warranty this was only for the power train and it was 1500.
So I live in Philadelphia and I purchased a warranty through my dealership (1 year ago) I want to say first thank you to the Warranty Group! The potholes in Philadelphia are ridiculous! I believe they have the best potholes in the United States. All I can say is no problems so far from this company. I have saved thousands of dollars the warranty has paid for itself.
Wow I have been trying to get a hold of customer service for now for 5 hours and every 30 mins the line hangs up and I have to start this loop again! This company needs to be shut down if they don’t want to help people! This is the waste experience I have ever had I guess I buy a 2k warranty for no reason! I hope the dealership can get my money back!! Now I have a non working rzr!! I’m contacting my lawyer to help this is so unfair a waste of my off day and purchase! I have been robbed by this horrible company
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