Evergreen Home Heating and Energy

AJ De Luna did great work! Not sure how I feel about the company’s use of AI though….

I called Evergreen about installing a heat pump in my home. I actually called 3 different companies to get some estimates. Fortunately I got Justin Petersen at my door. He not only was clearly very knowledgeable about everything, but was also much more thorough than the others. (I work in the industry and have at least a bit more insight than others). The thing that put it over the top though was that he was very responsive. He even messaged me in his off hours one time just to make sure that we were getting every discount possible for me. Most days I got an update. I appreciated that a lot. It's so much easier for something to be a little delayed when you get constant updates and know what's going on as opposed to being in the dark. I started this late November and had hoped to have it done before end of year. But I knew that was asking a lot. Justin made sure that got done. SO appreciative of him and his efforts. Very beyond what I expected. I just can't say enough good things about Justin. Financials I spoke with Denise Finnigan. She was also incredibly helpful. To the point that when i called one time and she was on a lunch break, the person I spoke with said, "I'm sure I can help you!" "No...I want Denise" no disrespect, I just already knew she was who I wanted. Install - the whole crew was not only quick and efficient, but also very respectful of my property. Curtis was the head guy and really knew what he was doing. He also never wasted a second, but did for me when I had any question at all. And never made me feel bad about stopping him for a moment. All together amazing experience. Inspections, follow-ups, everything was been very positive. Very much recommend this place. Ask for Justin, he is the best, you won't be disappointed.

Scott, Don, and Denise were all great to work with. Everyone was super considerate, quotes were competitive, worked with me to adjust a few things, the city inspector even said they did a good job. Very happy with my choice to go with Evergreen. I got a heat pump installed to go with my gas furnace. Works great and looks good.

This summer, my mini split system failed, and I had several companies out to quote a replacement. Evergreen Home Heating and Energy stood out as one of my top choices due to their strong reputation as a local Seattle company that services my neighborhood. Justin, the Comfort Consultant, was thorough in both his explanations and his assessment of the work. He expedited my proposal in light of the heat in my home and even went the extra mile by helping coordinate a drywall company that was able to patch the walls within hours of his visit. Although I ultimately went with the original company that had diagnosed the issue, I wouldn’t hesitate to reach out to Justin and use Evergreen for future HVAC related issues.

Brandon was exceptional in every way. So friendly and knowledgeable. He quickly ruled out the possible factors causing the issue with our heat pump, and communicated a clear plan of action for solving the issue.

Furnace sputtered during cold snap so called Evergreen Home Heating and Energy emergency. Tech arrived within hour, cleaned vents clogged with dust and swapped filter without extras. Explained efficiency dips from damp air here, cost fair for after-hours.

Excellent service. Efficient, clean, fast, and thorough follow up. Next day call from a customer service bot which had the best IVR ever.

Evergreen installed our system a few years ago and had been maintaining it ever since. I just had a routine annual cleaning some by Tristan, who was kind and competent, communicating when he was arriving and working quickly.

Routine HVAC maintenance explained and performed on time. Our tech Cody was very professional. Thank you Evergreen.

Initially paid for a diagnostic fee ($400+) for the technician to tell us our system has a leak. We scheduled a leak repair for them to come back and say they actually can't repair it and have to just replace the whole unit even though they charged us for the leak search and repair still ($700+). Felt very dishonest and would not recommend