Sur La Table

The original Sur La Table. Great service especially from Charles and Kendall.

Big shoutout to Joey and Nivek, super friendly and knowledgeable. Huge fan of the store

We had a superb experience with Mark on a Sunday morning trip for knives (and other things). Mark was patient and kind and helped us into some great Japanese knives. And served us a darn good espresso. Will return.

I am an avid baker and my partner is a home chef. We love browsing cook and bakeware and buying the occasional treat for our kitchen. I have always wanted to go to Sur La Table in Pike, but have never gotten the opportunity. Today we finally had the time and decided to stop in and look around. We weren’t helped for a little while until an older gentleman started talking to us about glass mixing bowls. It was a pleasant and normal interaction. Not a minute later an older lady interrupts to direct us to the clearance section. We weren’t looking at anything specific in that moment, so she clearly wasn’t trying to help us by saving money. And she didn’t even ask if we were looking for something specific, or even said “Can I help you?”. I had never been so wrongly profiled like this before. Was it because I was wearing a T-shirt and jeans? Do I look “poor” to them? Was it because I’m in an interracial relationship? Is it just because we are young? We left the store immediately after that, absolutely fuming at what had just happened. As we left, I turned around and saw that a younger male employee had walked outside the building to watch us leave. We hadn’t even been in the store for 10 minutes. We were discussing our wedding registry and to be treated like trash was shocking. I will never visit this location again, and I honestly hope that the employees involved get some sort of training or talking to because that was unacceptable. Thank you to the gentleman talking to us about the bowls for doing the absolute bare minimum at being a decent person. TL;DR I do not recommend this location of Sur La Table unless you want to be wrongly profiled by a bunch of stuck up white people. Very disappointing. Edit: After reading some previous reviews, it is clear that this has been a problem for a while and I will be contacting corporate. Do better.

Joey helped my husband and I purchase some amazing pans! We didn’t know what we were missing out on and his recommendations were life-changing. He is extremely knowledgable on all of the products we asked about and was helpful in narrowing it down. Nivek answered all of my questions when it came to knives. We knew we wanted to replace our knives because our cheap ones weren’t cutting it for us anymore. We now have a big decision to make and can’t wait to come back to purchase some awesome kitchen knives! Everyone here is so friendly and helpful. We have frequented this location many times over the past year and have always had a great experience.

Everyone was so lovely and helpful! So much fun to visit

I just learned about knives from Chef Joey and by far the best and most knowledgeable that I have met! Kudos to him for being so kind and helpful!!

I stopped by today to purchase a stainless steel pan after many fail attempts to purchase a nice one. Charles was excellent. He provided me with an explanation of all the sets and explained to me how to properly heat it up, clean it up and even explained to me to hold each of them to make sure it was not to heavy for my wrist. I suffer from chronic wrist pain. He gave me time to look at all the sets and checked up on me to ensure I did not have any follow on questions. I explained to him that I was concerned about the weight of the box since I was walking to the ferry. He explained to me that my items could be shipped for a small fee. Overall it was an amazing experience and I was so thankful to all the staff especially Charles for taking the time to make me feel comfortable with my purchase. I look forward to cooking with my new set. No photo of my purchase as it will be delivered in a few days.

Don’t get your knife sharpened here! They ruined the tip and blade angle of my Japanese knife (bunka). When I went back in to get a refund Mark was very apologetic and kind. The tall, lanky, white, effeminate guy was very rude, and tried to say that it was sharpened correctly, but then told me where I could take it to get it fixed. So is it correct or do I need to get it fixed? He said there is no way for them to refund my money. It’s 2025, you can refund or adjust a credit card payment after the fact. You’ve been warned!

Very friendly and helpful service. Especially, Charles...but really the whole crew were helpful when I came in midday on a weekend. Got two items for a gift. They had some sale items but, in the end, their brand items looked and felt like quality.