SolTerra

Solterra has installed over four different solar systems for our amazing community non-profit program The BLOCK Project. They are great people and working with them has been very smooth, communicated and easy! We look forward to working more with them.

Solterra has seemed an excellent solar decision for us from the start. Kendall in sales is supremely knowledgeable and operates with cost-consciousness and integrity. The installation and support teams were also professional and timely. We’re very satisfied!

We had our solar PV system and batteries installed during March 2024. SolTerra was the best value and did a fantastic and impeccable job. Marvin and his team did a great job with our project. He genuinely cared about doing a clean and precise job and treated our house like it was his own. Communication with SolTerra was clear and the process was smooth. They handled all of the planning with permitting and inspections, including with our utility company. Overall we had a great experience and have high confidence in our system!

Kevin and the crew were so amazing, from beginning to end. From the first phone call and consultation they were very upfront, and gave us realistic expectations and explanations. We had some weird financing stuff going on due to some kitchen damage, and they were willing to work with us to make sure the project got started sooner rather than later. Paige answered a myriad of questions during the licensing and permitting times, with responses so prompt that issues were resolved often within the hour. It was truly a pleasure to work with her! Tim B. was punctual and communicated every step of the way during install. Tacoma power tossed us a surprise or two, and even though SolTerra was just as surprised as us, they made a point to continue reaching out to us to make sure we were satisfied. I think it was Chom who was here for the install itself, but I'll admit I was busy with the kids for a lot of it. They were so kind and considerate, I really am truly satisfied. You can see in the photo's I've included a 'in progress' and 'finished' photo of the 2 roofs we had done-sorry to whoever was up there, didn't mean to take a photo of your rump! I've also included screenshots of the cool apps (that Kevin made sure I was all set up with) for both the production and distribution of power, as well as status monitoring of the panels themselves. I have every confidence that this is going to give our family the security we need, for years to come. They warrantees SolTerra offers is so much better than any of the other companies I got estimates from, and they are listed as trusted by Tacoma Power. We work from home, and when the power goes out we have to find immediate childcare and commute over an hour away, or take the day off--paid or not. This way, we are no longer having to deal with that uncertainty! 10/10 do recommend.

We've used Solterra for two solar installs and both experiences have been exceptional. They are reliable, responsive and provide clear guidance and expertise during the project. We had some unusual circumstances with the first install after the panel manufacturer went out of business and the panels began to delaminate. Solterra was supportive and went above and beyond in doing what was possible to maintain the system. When it was time to replace, we chose them again and have again been satisfied with their work. Great company!

Working with Solterra was one of the best experiences we've had so far as homeowners. They were extremely responsive, friendly, and professional. We received an email every day that work occurred to summarize what was done and they kept us very well informed about each step of the process. Our roof was challenging for some solar professionals we got quotes from because we have dormers, but Solterra enthusiastically said they could make it work and followed through. We would recommend them to anyone interested in solar panels!

Recently bought a new home and planned to change the roof and perhaps add solar. Attended the Northwest Remodeling Expo in Seattle last year and met Kendall Haynes. Despite just moving in and starting to think about solar, Kendall was very patient and answered all of our questions. We asked that he reach out to us in about 6 months to see where we were at. He did and again, patiently answered all of our new questions. Things came up and more time passed. During a walk around our neighborhood one day we saw a house with a SolTerra yard sign and decided to ask how the owners felt about their decision. Their answers led us to pull the trigger and go with SolTerra. Kendall again answered all of our questions and got the ball rolling. We had two plans, one to add solar to just our house and the other to both our house and detached garage. When we found it would be challenging to add solar to our house, Kendall and his team recommended adding solar to just our house, even though adding solar to our garage would have probably been more profitable for SolTerra. The honesty was appreciated. Our installation had to be postponed a bit because of an unforeseen event on our part and the team was very flexible. The installers were professional and the electrician, Michael Marconi was great. He pointed out potential electrical safety issues with our panel which was appreciated. After nearly a year, we have our system installed and are happy. Overall, a great group of people to work with and would recommend SolTerra for those considering solar.

Although we ultimately chose a different provider, we had a fantastic experience working with SolTerra—especially with Reis, our solar system designer. Reis created thoughtful, well-optimized designs and presented a very competitive proposal. What stood out most was how clearly he explained every component of the system. He took the time to walk us through all the parts, their functions, and even the trade-offs between different manufacturers—helping us understand the long-term cost and reliability implications of each option. His expertise and transparency made us feel very confident throughout the process. We highly recommend speaking with SolTerra if you’re considering solar—they’re professional, honest, and incredibly informative.

I enjoyed Aimee’s presentation. She educated me about solar without overloading me with irrelevant info. Instead of sharing 17 different options she made an educated recommendation and confident quote based on her many years of experience I could tell she was setting realistic expectations. She was conservative with ROI and installation timeline estimates instead of over promising. The installers were very polite and professional. Operations communicated clearly and set expectations. I can’t imagine a more positive experience and now I have Good Energy in my home!

SolTerra did a fantastic job, with excellent communication throughout the process. Their price was reasonable and quality of work excellent. I've already recommended them to friends and relatives.