Eco Electric, Plumbing, Heating and Air

Sam and his coworker Brian were very courteous and respectful from the moment they arrived on site. They were here at my residence to repair a low pressure faucet and a leak. They made sure we understood the issue and the job they were to do. Thank you for sending Sam and Brian to make our repairs. They were both very pleasant to deal with. Because of their demeanor and workmanship, we will not hesitate to call ECO electric and plumbing for future work at our residence. Sam and Brian are the epitome of customer service. Thank you!

Sam from Eco electric and plumbing replaced my main water line between the meter and my home. A three day job which required coordination across various groups to accomplish. Sam did a great job orchestrating all the moving parts to ensure a successful project. He kept me informed, walked me through the progress, and delivered great quality and workmanship. This is my third project with Eco and they are my first call when I need help.

Great experience with Eco Plumbing. Very professional, easy and fast to schedule, and they fixed the problem quickly. Would definitely use them again and highly recommend!

I had the pleasure of working with Jordan from Eco Electric who came out to diagnose an issue with our electrical breaker. He was very professional, diagnosed the issue thoroughly and provided a detailed report of different repair options, giving me the choice to pick what suited my cost needs. He was patient and happy to answer all my questions, of which I was very appreciative of.

Senior Technician Vince was competent, thorough, careful, patient and very responsive to concerns we raised. He discovered and fixed the gap between the wall and the refrigerant pipes to keep dust from being drawn in to the house, no extra charge. Matt the dispatch person was awesome - took responsibility for internal miscommunication that led to our scheduled service day being cancelled by them and rerouted to the following week. We were pretty concerned, in fact irate about what had been scheduled well in advance by us with details communicated - and had become a somewhat complex situation with potentially serious repercussions for us. When Matt realized this, he took responsibility right away for the company error, believed us, apologized sincerely several times, and said they'd assess internally to fix the process error. Matt took it on and arranged for Senior Technician Vince to come out on Easter Sunday (Big Thanks! Vince & Matt) and get the job done just in time for the new crew arriving Monday at 8 AM. We have high praise for both Matt and Vince. On the above I'd rate them each a 10. ONE concern remains in an otherwise strong positive review. We asked repeatedly - up front - for more pricing information (specific subsets of service, a menu of options, criteria, ranges of price possibilities for the service we wanted; a deep clean of newer mini splits). The intro level tune up (includes light cleaning) price was provided. We knew we needed the deep clean (100%) however. We had scheduled for this. Repeatedly we were told there were no specific deep clean prices, we'd be given the price after arrival and inspection. But when we were shown the estimate and asked questions, it was clear that there was a menu of options (and specials which I found on the website) and criteria which were just what we had wanted - and asked for when scheduling, up front. What were the preset prices and what did those prices include depending on the condition of the mini-splits? Like going to the cleaner: some give you a menu with prices and some don't. We go to the cleaners who have a pricing menu. This one issue made us very uncomfortable, dealing with it at the end when service is done, without upfront transparency in step one- scheduling the service. Its understood that an assessment would determine the final price but - we needed much more information about pricing up front. For the experience with Matt and Vince we'd do return business. But the lack of transparent up front pricing (menu of options, ranges of possible price, criteria used to price up or stay in lower ranges..the very criteria for different price bundles it was clear were in their program, with prices) . Great overall otherwise. Do better on the up front pricing; we hope our posting will motivate!.

Great experience today with Zach. He was professional, friendly, and knowledgeable. Eco installed an EV charger for us a couple years ago. It stopped working recently, and the manufacturer couldn't get it working remotely so they shipped us a new one. Zach swapped out the charger under warranty and installed a whole-house surge protector since a surge may have caused a short in the unit.

Sam is smart, professional & a problem solver. What I appreciated about Sam was: he saw what no other plumber saw -where the leak was WITHOUT tearing up my ceiling or wall. He could access it through the outside. This solution was with minimal damage to my home, and his resolved a huge issue I was having w/my health opening up walls (as I am severely allergic to dust & dust mites). I don’t have the words to express the relief I felt with this solution. Additionally, I now have a plumber I can trust and count on. Tyvm Sam!

So you all have texted me 2-3 times and emailed me for a review so here is my review since you really wanted it. The gentleman that you sent out was a nice person and super knowledgeable. However I got 5 estimates which clearly shows me your “upselling “ technique. When I asked just the cost of the outlet he had to go outside to call is boss. After getting a quote for $3500 I called my friend who’s a electrician and he laughed and said “I can’t believe they want to charge you to clean the panel, and they are over charging you and upselling you.” I got someone else to do the $3500 work for $1200. You all need to not try to take advantage of women, because that is exactly the perception I got. So there is the review you requested from me.

All plumbing replaced under kitchen sink including a new garbage grinder. Also replaced outdoor water spicket which required getting behind the wall. Very well done. Prompt efficient service. Dylan is great👍

Eco is great to work with. They responded quickly, worked with me to get an appointment scheduled that worked and showed up on time and professionally. The tech (Sam) was professional and took the time to explain their processes, show me what was causing my issues and offered multiple options to consider. Unfortunately the issue is going to cost us a bit more AND take a bit of time, but I think we have a trusted partner in Eco to get the job done. I appreciate that the fees for this inspection and evaluation are removed from the quote if we go with them on the work.