Direct Energy

Direct Energy

Energy 8 views

Direct Energy, ABD ve Kanada genelinde elektrik, doğal gaz ve ev hizmetleri sunmaktadır. Uygun fiyatlar ve kaliteli müşteri hizmetleri ile enerji ihtiyaçlarınıza çözüm bulmayı hedeflemektedir. Tasarruf etmeye başlamak için sunduğu çeşitli seçeneklerle kullanıcıların enerji maliyetlerini düşürmelerine yardımcı olmaktadır.

About Direct Energy

Who Is Direct Energy?

Direct Energy is one of North America's largest retail providers of electricity, natural gas, and home and business energy-related services. With a history spanning several decades, the company is dedicated to offering customers choice, simplicity, and innovation in managing their energy consumption. Direct Energy empowers its clients with straightforward solutions to monitor, understand, and control their electricity and natural gas usage.

Who Owns Direct Energy?

Direct Energy is owned by NRG Energy, a leading integrated energy and services provider. NRG Energy acquired Direct Energy in January 2021 for $3.625 billion in an all-cash transaction, expanding its customer base and enhancing its position in the North American energy market.

When Was Direct Energy Founded?

Direct Energy was founded in 1986 in Toronto, Canada, as a competitive energy retailer. Over the years, it has grown to become a significant player in the North American energy sector, serving millions of customers across the United States and Canada.

What Services Does Direct Energy Offer?

Direct Energy provides a comprehensive range of services to meet the diverse needs of its residential and commercial customers. These services include:

  • Electricity and Natural Gas Supply: Offering various plans tailored to different consumption patterns and preferences.
  • Home Services: Providing home protection plans, home security solutions, and smart home integrations to enhance comfort and safety.
  • Energy Efficiency Solutions: Supplying tools and resources to help customers monitor and reduce their energy usage, leading to potential cost savings.

Direct Energy Business Information

Direct Energy operates as a public company headquartered in Houston, Texas. It is one of the largest retail energy providers in North America, serving over 5 million residential and commercial customers. The company offers a variety of energy plans and services across multiple states in the U.S. and the Canadian province of Alberta.

Direct Energy Contact

For customer support, Direct Energy provides dedicated contact channels for different regions:

  • Texas Customers: Reach the customer care team toll-free at 1-888-305-3828 or email ga-deonlinehelptx@directenergy.com. Support is available 24/7.
  • Customers Outside Texas: Contact the customer care team at csdirectenergy@directenergy.com. Support is available Monday – Friday, 8:00 a.m. – 8:00 p.m. ET, and Saturday, 8:00 a.m. – 5:00 p.m. ET.

Direct Energy Phone Number

The main customer care phone number for Direct Energy is 1-888-305-3828 for Texas customers. For customers outside Texas, the contact number is not specified; please reach out via the provided email address for assistance.

Direct Energy Mobile Phone

No mobile phone number could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.

Direct Energy Fax

No fax number could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.

Direct Energy Email Address

For customer support, you can email Direct Energy at ga-deonlinehelptx@directenergy.com for Texas customers or csdirectenergy@directenergy.com for customers outside Texas.

Direct Energy Address

The corporate headquarters of Direct Energy is located at 1301 McKinney St, Suite 4800, Houston, Texas 77010, USA.

Direct Energy Working Hours

Direct Energy serves during weekday business hours; please get in touch for exact times.

What Time Does Direct Energy Open?

Direct Energy serves during weekday business hours; please get in touch for exact times.

What Time Does Direct Energy Close?

Direct Energy serves during weekday business hours; please get in touch for exact times.

Is Direct Energy Open on Weekends?

Direct Energy serves during weekday business hours; please get in touch for exact times.

Is Direct Energy Open on Sundays?

Direct Energy serves during weekday business hours; please get in touch for exact times.

Direct Energy Instagram

No Instagram account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.

Direct Energy Facebook

No Facebook account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.

Direct Energy Twitter (X)

No Twitter account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.

Direct Energy LinkedIn

Direct Energy maintains a presence on LinkedIn, where you can find company updates and employee information.

Reviews 100

J
Janet Langin This review was sourced from Google 19 August 2026

We have had Direct>energy for many years and we appreciate there services. They offer several different plans so you can choose what works for you, and changing plans is east. I tell them every year when they send us a survey that the best thing about them is that we never have to worry about our electricity.

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T. Guy Cook This review was sourced from Google 19 August 2026

Great rates and service. If you live in MD, you may not be able to get this services any longer due to newly passed legislation by Governor Moore limiting utility choices

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Stacey Phelan This review was sourced from Google 19 August 2026

I’ve been so grateful for direct energy, they really helped lower my bill and they have the best prices out there compared to other energy suppliers.

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Joesph Grafensteine This review was sourced from Google 19 August 2026

Using direct energy is fabulous. My previous carrier was charging me astronomical rates. Since I converted to direct energy, my bill is cut by 60%

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FalconEddyMastering This review was sourced from Google 19 August 2026

Pricing is right, three year contract, we like the breakdown of your wide variety of energy sources, looking forward to renewal, and understand your pricing.

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Linda Dunn This review was sourced from Google 19 August 2026

This is one of the easiest apps I've ever used. Easy to navigate and understand for someone not very tech savvy. I can pay my bill quickly and easily.

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Bob Bednarcik This review was sourced from Google 19 August 2026

Quote icon It's a no brainer, make the initial call, you did all the work, came out to install a "meter" ? and I started to save on each and every Electric bill since. Don't know the frequency, but do know that I was also given "thank you" visa gift cards as a thank you for staying with your company. I have tried to get some neighbors to switch as well but to no avail. their loss!! I will be calling you around the beginning of june or july to see if another Visa card is comming my way. Now with PPL increasing their rates it is even a much Better deal with you.

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Mike Pillion This review was sourced from Google 19 August 2026

Changing my Eversource provider to Direct Energy was extremely easy. Almost effortless. They made it very easy to make the switch.

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Robert Parisi This review was sourced from Google 19 August 2026

Very pleased with competitive fixed rate pricing and have had no issues with power supply reliability. Renewed my supply contract with Direct again!!

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Kari-Sue Marcos This review was sourced from Google 19 August 2026

I am so thankful that I found Direct Energy, and I have had them since 2010. I literally can't even imagine what things would be like without them. I strongly encourage everybody to sign up with Direct Energy. It truly is one of the very best decisions you'll ever make when it comes to your finances, And energy costs . You can thank me later 😘

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