Direct Energy
Direct Energy, ABD ve Kanada genelinde elektrik, doğal gaz ve ev hizmetleri sunmaktadır. Uygun fiyatlar ve kaliteli müşteri hizmetleri ile enerji ihtiyaçlarınıza çözüm bulmayı hedeflemektedir. Tasarruf etmeye başlamak için sunduğu çeşitli seçeneklerle kullanıcıların enerji maliyetlerini düşürmelerine yardımcı olmaktadır.
About Direct Energy
Who Is Direct Energy?
Direct Energy is one of North America's largest retail providers of electricity, natural gas, and home and business energy-related services. With a history spanning several decades, the company is dedicated to offering customers choice, simplicity, and innovation in managing their energy consumption. Direct Energy empowers its clients with straightforward solutions to monitor, understand, and control their electricity and natural gas usage.
Who Owns Direct Energy?
Direct Energy is owned by NRG Energy, a leading integrated energy and services provider. NRG Energy acquired Direct Energy in January 2021 for $3.625 billion in an all-cash transaction, expanding its customer base and enhancing its position in the North American energy market.
When Was Direct Energy Founded?
Direct Energy was founded in 1986 in Toronto, Canada, as a competitive energy retailer. Over the years, it has grown to become a significant player in the North American energy sector, serving millions of customers across the United States and Canada.
What Services Does Direct Energy Offer?
Direct Energy provides a comprehensive range of services to meet the diverse needs of its residential and commercial customers. These services include:
- Electricity and Natural Gas Supply: Offering various plans tailored to different consumption patterns and preferences.
- Home Services: Providing home protection plans, home security solutions, and smart home integrations to enhance comfort and safety.
- Energy Efficiency Solutions: Supplying tools and resources to help customers monitor and reduce their energy usage, leading to potential cost savings.
Direct Energy Business Information
Direct Energy operates as a public company headquartered in Houston, Texas. It is one of the largest retail energy providers in North America, serving over 5 million residential and commercial customers. The company offers a variety of energy plans and services across multiple states in the U.S. and the Canadian province of Alberta.
Direct Energy Contact
For customer support, Direct Energy provides dedicated contact channels for different regions:
- Texas Customers: Reach the customer care team toll-free at 1-888-305-3828 or email ga-deonlinehelptx@directenergy.com. Support is available 24/7.
- Customers Outside Texas: Contact the customer care team at csdirectenergy@directenergy.com. Support is available Monday – Friday, 8:00 a.m. – 8:00 p.m. ET, and Saturday, 8:00 a.m. – 5:00 p.m. ET.
Direct Energy Phone Number
The main customer care phone number for Direct Energy is 1-888-305-3828 for Texas customers. For customers outside Texas, the contact number is not specified; please reach out via the provided email address for assistance.
Direct Energy Mobile Phone
No mobile phone number could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Fax
No fax number could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Email Address
For customer support, you can email Direct Energy at ga-deonlinehelptx@directenergy.com for Texas customers or csdirectenergy@directenergy.com for customers outside Texas.
Direct Energy Address
The corporate headquarters of Direct Energy is located at 1301 McKinney St, Suite 4800, Houston, Texas 77010, USA.
Direct Energy Working Hours
Direct Energy serves during weekday business hours; please get in touch for exact times.
What Time Does Direct Energy Open?
Direct Energy serves during weekday business hours; please get in touch for exact times.
What Time Does Direct Energy Close?
Direct Energy serves during weekday business hours; please get in touch for exact times.
Is Direct Energy Open on Weekends?
Direct Energy serves during weekday business hours; please get in touch for exact times.
Is Direct Energy Open on Sundays?
Direct Energy serves during weekday business hours; please get in touch for exact times.
Direct Energy Instagram
No Instagram account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Facebook
No Facebook account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Twitter (X)
No Twitter account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy LinkedIn
Direct Energy maintains a presence on LinkedIn, where you can find company updates and employee information.
Reviews 100
I have had no problems with this company and totally recommend it! Rates are low and that’s a good thing!
Direct energy is great, they are so easy to talk to and assist in saving money on electricity.
I have been very happy that I signed up with Direct Energy years ago. Their service saves me money on my utilitie bill.
I use Direct Energy for almost a year and one half and I have very positive experience. No problems with electricity deliver, payment bill and customer service, if I need to talk to them. I strongly recommend them to everybody.
We have been using Direct Energy as our electric and natural gas supplier for the past several years. No issues with their service and the rates are very fair.
I switched to this company about a year ago and have had nothing but a great experience so far. Their customer service has reached out to check on things and offer other solutions that may assist me in the home. I would without doubt recommend switching to this company. I have saved money and the process to switch was very easy as well.
I appreciate being notified of the sources of Direct Energy’s electricity. The fixed rate plan gives me supply price stability for an extended period of time. I’ve been a customer for several years and just renewed my contract for another fixed rate multi-year plan. No games, no surprises, zero fees, same rate per kilowatt hour every month. Happy customer!
Haven't had any issues; my current rate is wonderful and I hope it remains that way..my contract comes due several months from now and I'd like to remain a direct energy customer
I’ve been with Direct Energy for many years. I find this company very easy to deal with the rates are good. Wish you can change from month to month if they go down. Their customer service is very friendly and knowledgeable. I would definitely recommend them.
Direct Energy offers good prices, no activation fees, no cancellation fees! That’s a really good deal in my opinion.
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