Direct Energy
Direct Energy, ABD ve Kanada genelinde elektrik, doğal gaz ve ev hizmetleri sunmaktadır. Uygun fiyatlar ve kaliteli müşteri hizmetleri ile enerji ihtiyaçlarınıza çözüm bulmayı hedeflemektedir. Tasarruf etmeye başlamak için sunduğu çeşitli seçeneklerle kullanıcıların enerji maliyetlerini düşürmelerine yardımcı olmaktadır.
About Direct Energy
Who Is Direct Energy?
Direct Energy is one of North America's largest retail providers of electricity, natural gas, and home and business energy-related services. With a history spanning several decades, the company is dedicated to offering customers choice, simplicity, and innovation in managing their energy consumption. Direct Energy empowers its clients with straightforward solutions to monitor, understand, and control their electricity and natural gas usage.
Who Owns Direct Energy?
Direct Energy is owned by NRG Energy, a leading integrated energy and services provider. NRG Energy acquired Direct Energy in January 2021 for $3.625 billion in an all-cash transaction, expanding its customer base and enhancing its position in the North American energy market.
When Was Direct Energy Founded?
Direct Energy was founded in 1986 in Toronto, Canada, as a competitive energy retailer. Over the years, it has grown to become a significant player in the North American energy sector, serving millions of customers across the United States and Canada.
What Services Does Direct Energy Offer?
Direct Energy provides a comprehensive range of services to meet the diverse needs of its residential and commercial customers. These services include:
- Electricity and Natural Gas Supply: Offering various plans tailored to different consumption patterns and preferences.
- Home Services: Providing home protection plans, home security solutions, and smart home integrations to enhance comfort and safety.
- Energy Efficiency Solutions: Supplying tools and resources to help customers monitor and reduce their energy usage, leading to potential cost savings.
Direct Energy Business Information
Direct Energy operates as a public company headquartered in Houston, Texas. It is one of the largest retail energy providers in North America, serving over 5 million residential and commercial customers. The company offers a variety of energy plans and services across multiple states in the U.S. and the Canadian province of Alberta.
Direct Energy Contact
For customer support, Direct Energy provides dedicated contact channels for different regions:
- Texas Customers: Reach the customer care team toll-free at 1-888-305-3828 or email ga-deonlinehelptx@directenergy.com. Support is available 24/7.
- Customers Outside Texas: Contact the customer care team at csdirectenergy@directenergy.com. Support is available Monday – Friday, 8:00 a.m. – 8:00 p.m. ET, and Saturday, 8:00 a.m. – 5:00 p.m. ET.
Direct Energy Phone Number
The main customer care phone number for Direct Energy is 1-888-305-3828 for Texas customers. For customers outside Texas, the contact number is not specified; please reach out via the provided email address for assistance.
Direct Energy Mobile Phone
No mobile phone number could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Fax
No fax number could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Email Address
For customer support, you can email Direct Energy at ga-deonlinehelptx@directenergy.com for Texas customers or csdirectenergy@directenergy.com for customers outside Texas.
Direct Energy Address
The corporate headquarters of Direct Energy is located at 1301 McKinney St, Suite 4800, Houston, Texas 77010, USA.
Direct Energy Working Hours
Direct Energy serves during weekday business hours; please get in touch for exact times.
What Time Does Direct Energy Open?
Direct Energy serves during weekday business hours; please get in touch for exact times.
What Time Does Direct Energy Close?
Direct Energy serves during weekday business hours; please get in touch for exact times.
Is Direct Energy Open on Weekends?
Direct Energy serves during weekday business hours; please get in touch for exact times.
Is Direct Energy Open on Sundays?
Direct Energy serves during weekday business hours; please get in touch for exact times.
Direct Energy Instagram
No Instagram account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Facebook
No Facebook account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Twitter (X)
No Twitter account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy LinkedIn
Direct Energy maintains a presence on LinkedIn, where you can find company updates and employee information.
Reviews 100
Direct Energy is one of the best things that has ever happened to me! The difference in my electric bill and my gas bill has been incredible! I am so glad I signed on with this company!
I don't have any problems with Diret service
I've been an active customer with Direct Energy for a few years and have never found other sources that offer such fair pricing along with representatives that take the time to help me find what is the best option for me. So far, I'm extremely satisfied with the dollars I save utilizing the benefits of Direct Energy....Lainie Belcastro
Just be careful when. Signing up with this company fix rate .10490kwh but in my bill is .142900
Direct Energy prices are better than their competition and customer support is excellent. Unfortunately our distribution prices in PA exceed the cost of supply.
Signed up for electric from them and it never went through! They never even contacted me and when I called , they lied to me. So far it has cost me $65! Avoid this place at all cost.
I was locked in at one fixed rate for 12 months. I used them for 1 month and had a $500 bill at the end. More than any other month prior. I canceled and switched to another company who provided a slightly higher rate yet my bill came in at less cost around $350 and the temps were 25 degrees below zero. It seemed a little weird like they somehow scammed me with hidden charges. Also their app did not work at all and after cancelling I get calls saying they will sign me back up and they have all my information and just need a moment of my time. I have told them to remove me from their list and delete my information. They said it should take 72 hours to…and they hung up on me. We’ll see if I get a call back.
I used them as a supplier for a couple years for their good rates. As soon as I switched to another company I started getting daily calls, each day from a slightly different caller ID so I couldn't block them. Beware that they will use cold calling tactics to try and get you back. I will never use them again because of this.
at my wits end. I was a customer and their rates went higher than the local gas so i switched back... ever since i get a call every day from a different person asking if i want an account. After months of being nice I'm done. This company sucks I'l never recommend or use them again. I will talk crap on them every time they are mentioned. They deserve to fail
I like dealing with the company but their last renewal rate was not competitive. I went for lower cost and more sustainable options.
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