Direct Energy
Direct Energy, ABD ve Kanada genelinde elektrik, doğal gaz ve ev hizmetleri sunmaktadır. Uygun fiyatlar ve kaliteli müşteri hizmetleri ile enerji ihtiyaçlarınıza çözüm bulmayı hedeflemektedir. Tasarruf etmeye başlamak için sunduğu çeşitli seçeneklerle kullanıcıların enerji maliyetlerini düşürmelerine yardımcı olmaktadır.
About Direct Energy
Who Is Direct Energy?
Direct Energy is one of North America's largest retail providers of electricity, natural gas, and home and business energy-related services. With a history spanning several decades, the company is dedicated to offering customers choice, simplicity, and innovation in managing their energy consumption. Direct Energy empowers its clients with straightforward solutions to monitor, understand, and control their electricity and natural gas usage.
Who Owns Direct Energy?
Direct Energy is owned by NRG Energy, a leading integrated energy and services provider. NRG Energy acquired Direct Energy in January 2021 for $3.625 billion in an all-cash transaction, expanding its customer base and enhancing its position in the North American energy market.
When Was Direct Energy Founded?
Direct Energy was founded in 1986 in Toronto, Canada, as a competitive energy retailer. Over the years, it has grown to become a significant player in the North American energy sector, serving millions of customers across the United States and Canada.
What Services Does Direct Energy Offer?
Direct Energy provides a comprehensive range of services to meet the diverse needs of its residential and commercial customers. These services include:
- Electricity and Natural Gas Supply: Offering various plans tailored to different consumption patterns and preferences.
- Home Services: Providing home protection plans, home security solutions, and smart home integrations to enhance comfort and safety.
- Energy Efficiency Solutions: Supplying tools and resources to help customers monitor and reduce their energy usage, leading to potential cost savings.
Direct Energy Business Information
Direct Energy operates as a public company headquartered in Houston, Texas. It is one of the largest retail energy providers in North America, serving over 5 million residential and commercial customers. The company offers a variety of energy plans and services across multiple states in the U.S. and the Canadian province of Alberta.
Direct Energy Contact
For customer support, Direct Energy provides dedicated contact channels for different regions:
- Texas Customers: Reach the customer care team toll-free at 1-888-305-3828 or email ga-deonlinehelptx@directenergy.com. Support is available 24/7.
- Customers Outside Texas: Contact the customer care team at csdirectenergy@directenergy.com. Support is available Monday – Friday, 8:00 a.m. – 8:00 p.m. ET, and Saturday, 8:00 a.m. – 5:00 p.m. ET.
Direct Energy Phone Number
The main customer care phone number for Direct Energy is 1-888-305-3828 for Texas customers. For customers outside Texas, the contact number is not specified; please reach out via the provided email address for assistance.
Direct Energy Mobile Phone
No mobile phone number could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Fax
No fax number could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Email Address
For customer support, you can email Direct Energy at ga-deonlinehelptx@directenergy.com for Texas customers or csdirectenergy@directenergy.com for customers outside Texas.
Direct Energy Address
The corporate headquarters of Direct Energy is located at 1301 McKinney St, Suite 4800, Houston, Texas 77010, USA.
Direct Energy Working Hours
Direct Energy serves during weekday business hours; please get in touch for exact times.
What Time Does Direct Energy Open?
Direct Energy serves during weekday business hours; please get in touch for exact times.
What Time Does Direct Energy Close?
Direct Energy serves during weekday business hours; please get in touch for exact times.
Is Direct Energy Open on Weekends?
Direct Energy serves during weekday business hours; please get in touch for exact times.
Is Direct Energy Open on Sundays?
Direct Energy serves during weekday business hours; please get in touch for exact times.
Direct Energy Instagram
No Instagram account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Facebook
No Facebook account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy Twitter (X)
No Twitter account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.
Direct Energy LinkedIn
Direct Energy maintains a presence on LinkedIn, where you can find company updates and employee information.
Reviews 100
Very comfortable with direct energy
I have called for service and a person picks up and helps instantly. It was incredibly easy to renew my contract. The customer service is excellent and it saves me money.
I am very satisfied with Direct Energy!!!
Direct Energy is reliable and a cheaper option. I have electric heat as well as central air-conditioning so every savings is important to me.
I'd like to shave my experience with Direct Energy on more than Facebook starting with Twitter and Reddit. Direct Energy offered me a plan that doesn't exist on their website and and cheaper plan which does exist, I couldn't sign up for because she claimed I was ineligible. Then she tried to sweeten the deal with a $50 gift card.
This company is a scam. They came to my home claiming to be from my electric company. I am under PSEG. They gave me a form to sign and told me if I signed it, it would give me a lower rate because of environmental credits that I was missing. Looking at the actual form, it would instead transfer me to Direct Energy give me a slightly lower rate for a few months, and then increase my rate. Not sure why these criminals are allowed to operate in NJ. Edit: Lookup "Direct Energy Scam" and countless articles show up about this. And under no circumstances should you show these people your bill or let them see your account number. The fact that dozens of reviews suddenly popped up in the last month or so after I left my review, should tell you everything you need to know about this company.
Trash sales people that prey on unsuspecting people and jack up their energy bill. They walk around without solicitors permits wreaking havoc and will spit on your car when you call them out on it
Direct Energy provides the Services associated with providing energy as all companies do. However Direct Energy not only exceeds but their customer service excells which is the difference that makes the all the difference. Their polite, respectable, efficient, capable, sensitive, customer service acknowledging my value to them as a customer is a difference that resonates. I am most comfortable being a customer of Direct Energy.
Have had great service and lower prices than AEP so that’s why I switched. Professional level of customer service representatives and ease of setting up service with them.
I switched to direct energy about nine months ago... Representatives are very knowledgeable. Rates are very good.I'm glad I switched..
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