Direct Energy

Direct Energy

Energy 2 views

Direct Energy, ABD ve Kanada genelinde elektrik, doğal gaz ve ev hizmetleri sunmaktadır. Uygun fiyatlar ve kaliteli müşteri hizmetleri ile enerji ihtiyaçlarınıza çözüm bulmayı hedeflemektedir. Tasarruf etmeye başlamak için sunduğu çeşitli seçeneklerle kullanıcıların enerji maliyetlerini düşürmelerine yardımcı olmaktadır.

About Direct Energy

Who Is Direct Energy?

Direct Energy is one of North America's largest retail providers of electricity, natural gas, and home and business energy-related services. With a history spanning several decades, the company is dedicated to offering customers choice, simplicity, and innovation in managing their energy consumption. Direct Energy empowers its clients with straightforward solutions to monitor, understand, and control their electricity and natural gas usage.

Who Owns Direct Energy?

Direct Energy is owned by NRG Energy, a leading integrated energy and services provider. NRG Energy acquired Direct Energy in January 2021 for $3.625 billion in an all-cash transaction, expanding its customer base and enhancing its position in the North American energy market.

When Was Direct Energy Founded?

Direct Energy was founded in 1986 in Toronto, Canada, as a competitive energy retailer. Over the years, it has grown to become a significant player in the North American energy sector, serving millions of customers across the United States and Canada.

What Services Does Direct Energy Offer?

Direct Energy provides a comprehensive range of services to meet the diverse needs of its residential and commercial customers. These services include:

  • Electricity and Natural Gas Supply: Offering various plans tailored to different consumption patterns and preferences.
  • Home Services: Providing home protection plans, home security solutions, and smart home integrations to enhance comfort and safety.
  • Energy Efficiency Solutions: Supplying tools and resources to help customers monitor and reduce their energy usage, leading to potential cost savings.

Direct Energy Business Information

Direct Energy operates as a public company headquartered in Houston, Texas. It is one of the largest retail energy providers in North America, serving over 5 million residential and commercial customers. The company offers a variety of energy plans and services across multiple states in the U.S. and the Canadian province of Alberta.

Direct Energy Contact

For customer support, Direct Energy provides dedicated contact channels for different regions:

  • Texas Customers: Reach the customer care team toll-free at 1-888-305-3828 or email ga-deonlinehelptx@directenergy.com. Support is available 24/7.
  • Customers Outside Texas: Contact the customer care team at csdirectenergy@directenergy.com. Support is available Monday – Friday, 8:00 a.m. – 8:00 p.m. ET, and Saturday, 8:00 a.m. – 5:00 p.m. ET.

Direct Energy Phone Number

The main customer care phone number for Direct Energy is 1-888-305-3828 for Texas customers. For customers outside Texas, the contact number is not specified; please reach out via the provided email address for assistance.

Direct Energy Mobile Phone

No mobile phone number could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.

Direct Energy Fax

No fax number could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.

Direct Energy Email Address

For customer support, you can email Direct Energy at ga-deonlinehelptx@directenergy.com for Texas customers or csdirectenergy@directenergy.com for customers outside Texas.

Direct Energy Address

The corporate headquarters of Direct Energy is located at 1301 McKinney St, Suite 4800, Houston, Texas 77010, USA.

Direct Energy Working Hours

Direct Energy serves during weekday business hours; please get in touch for exact times.

What Time Does Direct Energy Open?

Direct Energy serves during weekday business hours; please get in touch for exact times.

What Time Does Direct Energy Close?

Direct Energy serves during weekday business hours; please get in touch for exact times.

Is Direct Energy Open on Weekends?

Direct Energy serves during weekday business hours; please get in touch for exact times.

Is Direct Energy Open on Sundays?

Direct Energy serves during weekday business hours; please get in touch for exact times.

Direct Energy Instagram

No Instagram account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.

Direct Energy Facebook

No Facebook account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.

Direct Energy Twitter (X)

No Twitter account could be identified for Direct Energy; contacting the company directly is recommended for the most up-to-date information.

Direct Energy LinkedIn

Direct Energy maintains a presence on LinkedIn, where you can find company updates and employee information.

Reviews 100

M
Michele McGurrin This review was sourced from Google 19 August 2026

Great company to do business with and saving us a lot money.

F
Firma Koester This review was sourced from Google 19 August 2026

I’m on oxygen so it’s is very important that my heat stays on and I don’t get sick. I can depend on direct energy!

F
Fatima Burgan This review was sourced from Google 19 August 2026

I love the prices, and my Light Bill has been amazing since being with them

I
Ieshua from_Nazaret This review was sourced from Google 19 August 2026

This is great company which meticulously fulfills it's obligations - at least, to me and people who left 5-star reviews for it

E
Elizabeth Gilbert This review was sourced from Google 19 August 2026

Direct Energy gets you the best price for your energy needs. The cost saving is tremendous!.

B
Barbara Stevens This review was sourced from Google 19 August 2026

They are honest, have no hidden fees and have saved me money consistently for many years.

J
Judi Larabee This review was sourced from Google 19 August 2026

I have had direct energy for a long time. GREAT CUSTOMER SERVICE NO CANCELATION FEES. I WOULD HIGHLY RECOMMEND

L
Linda Bilinski This review was sourced from Google 19 August 2026

had a great rate with Direct Energy for the last three years and renewed with a great rate for the next year

C
Cathy Wilde This review was sourced from Google 19 August 2026

I have had Direct Energy for over 5 years and I trust them to save me money.

H
Holly Reitzel This review was sourced from Google 19 August 2026

DON'T GO WITH THIS COMPANY. THEY ARE REFUSING TO END MY CONTRACT ON THE END DATE. THEY BLAME UGI AND UGI TELLS ME THEY HAVE NO REASON TO REFUSE MY REQUEST. I HAVE REPORTED THEM TO THE UTILITIES COMMSSION. TODAY, ON THE PHONE I GOT THE RUN AROUND AGAIN - SAYING THEY CAN'T END MY CONTRACT ON THE END DATE OF 2/2/25 EVEN AFTER MANY PHONE CALLS WHICH STARTED IN DECEMBER.

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