Capella University

This school has acted fraudulently, dismissing me based on an unfounded assumption that my work was completed by a third party, without providing any evidence to support their claim. This decision conveniently came right after my financial aid was finalized. I strongly advise against attending this institution, as they can jeopardize your future without providing any proof or justification for their actions. I even suggested implementing draft reviews of essays to the president’s designee as a preventive measure against such scenarios, but my concerns were dismissed. During a recorded meeting, the designee admitted that her experience is limited to online school oversight, with no experience in traditional in-person educational environments or working directly with students. If needed, I can provide the recording of this meeting as evidence. Unlike most colleges, this school does not use safeguards like draft reviews to ensure the integrity of students’ work. Instead, they demand fully completed submissions, leaving students vulnerable to baseless accusations. Other colleges have protective measures in place to prevent issues like this and to safeguard students’ proprietary work. I’ve since transferred to a new school that is aware of these practices, as are many former students of this institution. Numerous accounts on social media platforms, such as a Facebook group for students, highlight similar experiences, reinforcing the concerns about the legitimacy of this school. Based on my experience and the testimony of others, it is clear this institution operates without transparency or fairness. Stay away from this school to protect your education and future.

I am very happy with Capella and my team at the school. Online learning is not for everyone and it requires serious discipline. With that said, I’ve never had an experience where you can text your admissions counselor, your academic advisor, AND financial aid!!! Wow! Was I spoiled. I did have some challenges with my enrollment. I was in default status with an old student loan I didn’t know was out there. I thought I paid them off. When I finally got my clearance letter from DOE, the financial aid office got my package done the very next day. I woke up at 6 am and had to approve my aid! FAST! By 8 am (my time EST) I had a text from the financial aid office telling me it was done. I’ve had no difficulty with the instructors. If for some unknown reason that you couldn’t reach your instructor, there are teacher aides (doctoral candidates) there for help or to lend an ear. My academic advisor is the best. She knows my goals and makes them happen. No one enrolled me in classes I didn’t want. We made a clear plan of what I’m doing and when. I did make a class change and was done very easily with no problems. My admission counselor was with me every step of the way and didn’t pass me off until I was comfortable with my academic advisor. The library and resource tools could not be better. I attended University of Phoenix for one semester. God, that was the worst experience EVER! No support or contact. Capella has been a breath of fresh air! Each person has different needs and different expectations. Capella has been there for me!

Financial aid is incompetent and unable to handle the smallest tasks. They don't answer phones and give the runaround when they do. No empathy for their failure to resolve tasks and no follow up with resolution. I was supposed to receive a refund check and it never came and I spent 3 months going back and forth with this department. They don't seem to take anything seriously. I almost considered leaving the school.

The administrative staff and faculty at Capella University have made it so very easy for me to achieve my PhD. It took no time for me to register, arrange financial aid, and get started. I think the process took me a lunch-hour to do, overall. Then, the staff. During this journey, the staff has been so very supportive, professional, helpful. I have had challenges - which make the journey rewarding - but they were all challenges that were meaningful towards my experience; not challenges with a difficult registration, payment, or classroom interaction experience. Love and would recommend this university for advanced degrees to anyone who is serious about their education and can flourish with a quality experience.

I've been going to this school since 2008. I graduated with a MS in Psychology in 2012, and I am currently working towards my PhD. This is a great school. It is regionally accredited and I have personally found the school to be well respected. I was concerned when I first started with this school because the reputation that most online schools had at the time. Having a degree has certainly had a positive impact on my life. Searching for quality employment and promotions at work have correlated with my education achievements at Capella. I am glade I chose Capella to pursue my graduate education. For those who have had a negative experience...education isn't for everyone. If your expecting a free ride, then this school probably isn't for you.

As a current student at Capella School of Social Work and an Ambassador, my experience with this great institution has been incredible. I have learned and am still learning under outstanding professors who have taken the time to explain and give some essential advice from their own experience in social work. I will recommend anyone who is considering to go back to school by selecting Capella University as their first place of option..... Great school, nice staff members!!!! #EgweJohn..

Registering and navigating my way through the Capella experience was not what I expected to be. Not having a lot of experience doing education online, Capella made it very easy and they were extremely supportive along the way. Never did I feel that I was going it alone. The educational experience is another story altogether. The professors are tremendous. Its hard to believe that I am almost done with my Master's in Human Resource Management.

When I first started signing up for my MBA I advised them that I had just graduated with my bachelors degree. My goal was to start August 5, and I submitted all my necessary paperwork and cooperated as such. When it got to my transcripts I was advised I could not start because the conferral date was not on the transcripts. The enrollment specialist told me to reach out to my previous school. I did and it was a hassle. I called the enrollment specialist at Capella to advise of the updates to only find out that Capella’s registrar team had already been in contact with my school. I wanted to start on the 5th as it was very discouraging to go through the process to be turned away at last minute. 1). Total waist of time as I took time out of my day to complete orientation and do what they advised of me. 2) I asked to speak with a supervisor who was very vague and could not provide the information needed. 3) I again called Capella to try and escalate the situation, but the manager never returned my call. I feel as if they had me sign up because they were the ones to get paid for each student to enroll and failed to educate me properly in the beginning, which is very misleading and discouraging. Since no one wanted to comply and take responsibility I will be escalating this to the BBB as this is not my fault and I should had been able to start in the promised time given and should have been educated properly.

I am on my second year as a MFT graduate student at Capella. I was really worried about doing an online counseling degree but am so glad I chose Capella. The professors are amazing! I have to required residencies where I go on campus for a week and we listen to lectures, role play, and learn important therapeutic tools. I am feeling more and more confident as the end of my coursework and internship approach. I am so grateful for Capella and how it has prepared me to enter the world of counseling!

My experience with Capella was great while receiving my BA so I decided to continue and get my MBA as well. Biggest mistake!! The course instructors are rude and offer no help whatsoever. There is no way to reach out to them besides sending a message and they have up to 3 days to respond. The college has strict policies that they hold the students to but let instructors slide and they do not back up there students at all. They give you an advisor who attempts to be helpful but you can rarely reach them and always receive help from someone different every time you call in. They only care about money and their instructors. Worst experience ever I would not recommend anyone get their graduate degree from this institution.