ShipLux

Marcos Disla gave me a quote very quickly. I chose another company and it was a bad experience. I contacted Marcos again and he got everything set up very quickly. The motorcycle was picked up and delivered half way across the country in 3 days. Additionally... the cost was less than the other company. Marcos made this very quick and very easy! Next time I ship I'm calling Marcos and ShipLux!

They shipped my Porsche last year did a good job. Then tonight I called and they didn’t answer. They called back after I was booked with Nexus and were very rude and nasty to me after I explained that I had made other arrangements. I explained this to a gentleman who followed up via text and he also was rude and very condescending. I will not be using Shiplux again due to their rude behavior to their customer. You attract more bees w honey rather than vinegar.

10 days after I paid for my shipment order, I was told that the manager is on holiday and would 'prioritize' his vacation instead of making contact with the driver to ensure the shipment process in order. This would also be less infuriating if he did not tell me that the pick up was coming on the 7th day so I did not have to miss all my other shipment windows. Now I have to wait for an additional 10 days for a different shipment company making the entire shipment process 34 days to receive my car! Thanks a LOT!

Worst experience stay away, they will say anything to get the load and on top rudest employees will blame everything on drivers which is not true. Day one they know when exactly you will received your merchandise but lie to you just to get your business.

They damaged my car during transportation and refused to take responsibility. They don’t answer calls or reply to emails. Completely unprofessional stay away.

I contacted Kristin to transport my Jeep from TX to Guam for my 2nd POV. She did a wonderful job. After booking, it was picked up the next day. Fast service, she was always available, price was great, and it arrived on time. Kristin, Ill need that vehicle transported back and Ill be giving you a call. I couldnt have asked for a better service.

Scheduled to have a vehicle picked up & placed a deposit, the vehicle I was going to purchase had become damaged. I informed Sheldon in excess of 10 days prior to scheduled pickup. Sheldon processed the refund

Happy with the service. Service rendered was the transportation of a fairly large boat across New York State. There were a few hiccups along the way with the driver mechanically, but that’s life. The fee was very fair. Booking was simple. Pickup was very quick after booking so make sure you are ready to move when you input your requested dates for availability.

I recently shipped my car from Toronto to Austin using ShipLux, and unfortunately, my experience was extremely stressful and disappointing. I wanted to share the details to help others make an informed decision. Throughout the process, I encountered significant communication issues. I was repeatedly told that my vehicle had already crossed the border when, in reality, it was delayed and stationary in a parking lot for over a week. I only learned this after reaching out myself to ask why my vehicle was already a week late. A particularly concerning part of my experience was the unexpected import charges. I received a bill from the broker for approximately $3,000 USD more than I had been led to expect. The invoice was not itemized, and I was not initially provided with any import paperwork. When I questioned these charges and shared official documentation outlining the applicable tariffs, Noah strongly argued that the broker’s charges were correct. It was only after I provided legal tariff documentation that they finally adjusted the charges and provided the correct import paperwork. This situation felt unnecessarily stressful and avoidable, and I felt pressured to pay quickly under the claim that it would expedite the process — yet my vehicle still sat at the border for another week after payment. When I raised my concerns about these delays and discrepancies, the communication from Noah became tense and unprofessional. Eventually, my case was transferred to Evan, who handled things with more professionalism. In the end, my vehicle arrived two full weeks later than originally promised. The lack of transparency, poor communication, and the issues with the import charges made this experience very difficult and stressful. Based on my experience, I would recommend carefully considering other options when selecting a vehicle shipping service, especially if you value clear communication and accurate, transparent billing.

It was an easy and worry free experience. My car arrived as expected even with a hurricane in the Caribbean a week before. My car had no damage. And the instructions on what the next steps were when I recieved the car was spot on. I was driving on the island in no time.