Rockmount Ranch Wear Mfg Co

Great experience buying boots at Rockmount. Kyle was super helpful and knowledgeable. Very friendly service, no rushing or upselling, couldn't ask for anything more!

Thank you for your polite service. This store is a gem. It was part of Denver before Denver was cool - and there is a long list of celebrities who have shopped here to prove it. Thanks for not being pretentious. Thanks for letting your adorable dog roam, wander and rest in the isles, and thanks for having great quality Western wear store and clothing no matter the generation in which we live. Can't wait to return next year from the Midwest and update. Update 2022: still a great store with excellent service.

They said us they are closed once we entered the shop, 20 minutes before the advertised time (we had to leave the shop at 3:42pm, advertised hours are till 4pm) in a pretty rude manner. We've been running there with kids to get a hat and that was very shocking.

I'll start off by saying that all our instore experience here was great, we were down visiting colorado and denver area from Canada and ended up stopping in and shopping 3-4 times during our stay. During one of our times we were shopping for a belt for my father in law and they didn't have his size on the rack so their employee went into the back and found the correct size for us, and then procedeed to say i'll take this up front for you and hang on to it, as we were still shopping and got a matching belt buckle. The employee ended up packing the wrong size belt in our bag which we didn't realize until we got home to Canada and gave the belt to my father in law. We reached out to them and told them in detail the issue (not a big deal it happens and we had lots of belts out) we notified them from the first email we were from Canada, we were assure that their shipping manager would be in contact that day. 2 weeks later we still hadn't heard from them so i followed up again and now they will exchange it but we must pay shipping both ways. I offered to pay for half of the shipping as a compromise but was told that management said no. Shipping one way is the cost of the belt, so safe to say we now have a useless belt. It is unfortunate as we loved the store but them insisting we pay for their employees mistake just doesn't sit right with us, and we offered to pay for half. Like i mentioned to them it would be completely different if we grabbed the wrong size but they went to the back, grabbed the belt showed us the correct size and then said they would take it up front and hold on to it for us while we continued shopping, and then had it in our bag. So great store employees were nice but if you ever need any customer service after your purchase I would be very wary about doing business here. To the owners response, we first reached out Jan 27th. We reached out 7 + times, and talked with Andrew via email multiple times as we awaited your shipping manager to get back to us who never did. Andrew is fantastic by the way he mentioned he was on our side but management said no. So I'm not sure how else you would like us to reach out? If you would like I can send you the email chain that has been going for 2 +weeks. We recognize you are a small local business and offered to split the shipping cost 50/50 with you to solve the matter. We are in no way leaving cyber criticism we merely were asked for our experience in your store and we're honest. We went out of our way to offer to pay for half the shipping to fix your employees error and we get this email from yourself saying we should of reached out first( we clearly did) you aren't robots (that's why we shopped there) we always try to support local shops, and we did not leave a nasty review just the honest truth about our experience with your store and the solution you sent us.

Truly unique place. A must go when in Denver. Kyle was incredibly helpful and knowledgeable. The shirts are so unique and made in USA.

Pick up a hat band, best western wear clothing store downtown. The ladies are very helpful, stetson hats for sale

Thee Classic Cowboy Shirt MECCA!!! This place has it all. Hats, boots and their signature western shirts in a variety of styles and patterns. Yeeehawwww

Really nice western wear. But really over priced. I did buy a tee shirt and little coin purses.

We buy boots all the time and have never had such a pleasant experience. Kyle took care of us and was very knowledgeable and attentive. You could tell he cares about us and his job! We appreciated his time and effort. Can't wait to show off my new boots! Would recommend this place to anyone!

This store is an absolute gem. The woman who helped me was delightful and super helpful. They have a nice range of western wear covering a wide range of styles and prices.