Smiley Electric, Inc. 🙂 Portland Electricians

While doing some minor remodeling on my home, we ran into a wiring problem. It was kind of an emergency, so on short notice Smiley Electric came out to troubleshoot and restore power. Josh did such a good job that I later had him change out my old electrical outlets. I recommend.

I always take the time to write positive reviews for businesses but I am taking the time to write a very negative review. I requested a quote for 6-7 dimmers to be put in my home. I chose Smiley because I was given a $500 coupon for any electrical service for new homeowners. I mentioned this when I 1st called and she was aware of this great coupon. When I received my quote I only said I must be a bit out of touch because it was over $800, but I placed no blame with them. She then said they would give me a 10% discount. I always think this is shady anyway; why not quote it that way in the 1st place. They then requoted me for just 5 dimmers so I accepted the bid of $725 and scheduled the work. They had availability the very next day?! I let them know I would be paying cash to avoid the $25 credit card fee and then use the coupon. Only then did she inform me a minimum of $1800 in work has to be done before I could use the coupon. I scoured the coupon and found NO terms addressing this. I asked her to simply provide the terms as to why I could not use this coupon. Instead the informed me she already gave me a 10% discount. That is irrelevant, I would have gladly paid the full price and used the coupon as it was clearly offered. Of course my calls went unanswered. I then emailed the owner, Josh Smiley asking about the terms and were they really not going to honor their advertised coupon?. Crickets. He never responded. They were very responsive when I was calling to give them business. Super disappointed in their false advertising. Needless I’ve had the work successfully done by a licensed electrician for $500. Honestly I don’t care what it costs; it was the false advertising and then complete lack of response or explanation as to why they sent this coupon to the real estate firm I had used, as an offer to new homeowners. Then refused to honor it. I really did read the fine print and there was none. I thought they would at least show me what I was missing with regards to the $1800 requirement. Nope - but hey, ALWAYS ask for that 10% discount since they quote you high in the 1st place and THEN offer 10%.

Great experience! The electrician was very knowledgeable, professional, and offered a reasonable price. Everything was done efficiently and with care. Highly recommend!

They attended to us quickly and gave us an appointment that same day. We paid $300 for them to come and look at the job; they originally said it would cover one hour of work. The technician saw us the first time for five minutes. During that visit, he assured us we would receive a $200 credit, but when we received the quote, they didn't give us that discount. I had to "remind" them of what they had promised. When I spoke with the woman, she was short and very rude, as if they were doing us a favor. We decided to proceed just because we need it to fix our electrical problem and schedule the appointment for the work, which they eventually canceled without any reason. When I called to see if we could cancel part of the work since we urgently needed to have only one of the things done, the woman was extremely rude. I wanted to cancel everything, but it seemed I wouldn't get any of the money we had paid upfront to reserve the job back. I got upset, and that's the only way they reacted. They came to my house that same day, and everything was fine. We checked out with another electrician and this job cost the double. The technicians were excellent, but the price and customer service were terrible.

I needed to have an additional line from my circuit breaker up to one of the rooms in my house. The guys at Smiley Electric came out and gave me a couple of options, both of were very reasonably priced. They were very friendly and they did exactly what I needed to have done. I absolutely recommend their services to anyone looking to have electrical work done. They will be my go to for future electrical needs.

I've worked with Josh from Smiley a few times and he is great at what he does and very friendly and easy to work with. I would work with him again!

I have to say I was very, very, very pleased with this company. They discovered that I had a fire within my wiring, going to my heat pump in my air conditioning system. Apparently, the developer that built my home shove too many wires in the junk box and it had totally Sparked and burned and thank God our house burned down. However, Josh’s company was fantastic. I was referred by the HVAC company and they came out that day and they came back and fixed everything the next morning. I’m very pleased with them. The picture is what they found in my ceiling.

Josh did a great job upgrading our electrical outlets and installing new lighting in our home. We would hire again!

We’ve enjoyed working with Smiley Electric Inc. since 2021 and highly recommend them. They are an outstanding team: honest, reliable and quick to respond to your needs! They never compromise on safety and will treat your home as their own. Thank you Josh for going above and beyond for us every time. If you’re looking for a trustworthy electrician in the Portland Metro area, Smiley Electric Inc. is an excellent choice.

Great service! Very reasonable price. Chris was helpful and gave us confidence in his work.