Rose City Electric Co

Excellent service from Rose City with prompt and thorough communication. It was a great pleasure to work with the Rose City team under difficult, emergency circumstances. They jumped on the job, did excellent work, and kept us fully advised. Will certainly call upon when the need next arises.

I needed a new electrical panel upgrade On my recent investment property. Rose city was very helpful with answering all my questions. At first I was hesitant because of some reviews but they assured me that was the old management and they were true to their word. Everything went smoothly.

Outstanding service from start to finish! Rose City Electric is professional, reliable, and extremely knowledgeable. The team showed up on time, quickly diagnosed the issue, and explained everything in a way that was easy to understand. Their workmanship was top-notch, and they left the space cleaner than they found it. I really appreciated their clear communication, fair pricing, and attention to detail. It’s rare to find contractors who combine expertise with genuine customer care—Rose City Electric does exactly that. Highly recommend them for any electrical project in Portland!

Amazing service! The team showed up earlier than expected and completed the necessary work. Safe to say electricity is up and running. If you need quick, attentive and friendly service in the Portland area, this is your crew!

I am very pleased with the installation service of my Generac generator. This service was provided by Nathan who owns and has run his own business, Rose City Electric LLC for the past eleven years. Nathan, who is very professional and knowledgeable, provided personalized and dedicated service. He was always prompt and on time. He was very detailed oriented during the installation process explaining and keeping me informed every step of the way. Nathan, who is very efficient, made sure I understood the electrical and diagnostic testing process that was performed. He was also available (on site and off site) to answer any questions I had. His work ethics are superb and I have peace of mind that I got the best service. I am very satisfied with the job Nathan did and would highly recommend him for any residential and commercial electrical work.

Very negative experience. In November, they came out to install an outlet (in a place where we already had power) for a stove we'd ordered. When scheduling we included the required specs of the stove. The electrician arrived and proceeded to spend 3.5 hours at our place---except that over half of that was not spent in our place, but doing something unexplained out in their van. The only explanation we got was toward the end, when he admitted he kept going back to the van because he was just waffling back and forth about what spec to install... and he ended up just installing the original spec we had emailed them. I was sitting there the entire time and saw how little work and how much puttering they did. So we were surprised to receive an invoice for the full 3.5 hours+... an $800 invoice for installing one outlet where we already had power, and the person was in our home for well less than 2 actual hours. So I responded the next day to explain my concern, and said I would be happy to pay for 2 hours (even though they weren't even working for that much time). Nobody responded, until we received a demand to pay the invoice a month later, with no mention or response to my concerns. From there things devolved: Jerry was incredibly rude, and at no point actually responded to our specific concern, that the person was not working anywhere near the billed amount of time. I even offered to jump on the phone and talk through it like adults, and instead Jerry just said he rejected any offer to compromise and threatened to take my wife to collections (though he couldn't spell her name right). At no point has he ever offered to talk through our actual concern, and just assured us they were a reputable company and I was being unreasonable---never a great sign if you have to tell clients you are reputable instead of, you know, just showing it by actually being professional. We also had an additional issue: After we initially had the outlet installed, the new stove wouldn't work, and the stove installer told us based on the symptoms it could well be a problem with the outlet installation (which, once we could see the outlet when the stove was removed, we saw to have been very sloppily installed). Not shockingly, Jerry's immediate response was that there wasn't a problem with it (without looking at it or actually asking any questions about it). After back and forth he did offer to have someone come look at it---but at this point we don't want anything to do with these folks anymore, and will be looking elsewhere for another electrician to check and tidy up their work. So we basically paid $800 for 2 hours of work and the honor of being insulted and dismissed by Jerry, and we're basically back at square one. I can also predict, based on their responses to their other negative reviews, that they will offer an argumentative and dismissive response here---I encourage others to read through those and their response here to see the kind of response you'll get if you raise any concerns with them. Edit based on their response: This wasn’t about “bills stacking up,” although that ridiculous non-sequitur insult does track Jerry’s communication style. Unsurprisingly, they’ve raised totally new information here that they’ve never mention when we asked for *any* justification— this is the first time we have heard about “a special breaker“, nor have they ever explained why it took *2 hours* to deliver that… nor why we should have been billed for those hours (especially when we had already emailed them the specs in advance of the appointment, as I indicated above, so the breaker was absolutely not “special” despite their weak justification). Oh, and they absolutely did not offer “multiple times” to come look at it. Jerry offered that once, after he had already rejected any reasonable discussion—so no, we did not want them back in our home again. I am shocked that if that’s the best response they have, that they have really stuck to their guns on this. They absolutely deserve this one star review.

I hired their services to install an outdoor GFCI outlet on a location difficult to access. The outlet tripped constantly, which was an inconvenience due to the inaccessibility of the location. I called Rose City Electric to let them know about the issue and they sent an electrician to correct the issue. There was a miscommunication on whether the job was under warranty and the owner, Jerry, called me directly and very graciously discussed the misunderstanding. It is obvious that he cares about his customers and the good reputation of his business. A pleasure to work with people with integrity!

We had a great experience with Rose City Electric! From the initial contact to the final installation, everything was smooth, professional, and efficient. The electrician was in and out in just a few hours and even cleaned up before leaving! We'll definitely be calling Rose City again for any future electrical needs!

Rose City Electric went above and beyond. We had an emergency issue at our home and Rose City was quick and responsive. Destiny and Arthur were so friendly, helpful, and professional, and they both went out of their way to resolve our issue. Our family is so grateful! We also appreciated the transparent, upfront pricing, which was quoted to us during our initial conversation. We will use Rose City Electric for all of our future electrical work.

I was looking to get a new panel. Their estimator pointed out to me that if I was going to have the house inspected that my meter wouldn't pass inspection which the 2 other people I had out had not told me! So he saved me time and money quoting the job for both services. And if you are wondering when the city inspector came out to locate where the new meter should be placed, he told me that the estimator was correct. The job was well done they cleaned up after themselves and worked in a timely manner. I absolutely would recommend Rose City to anyone!