New Era Factory Outlet

Came by for a tuxedo fitting; the owners were so quick, attentive, and helpful. They have so many options, and the prices are extremely fair. It’s so rare to find a well-run small retail shop in the city. This one is exceptional. Highly recommended!

I can’t speak highly enough of New Era Factory Outlet- needed a last minute black suit for a funeral on Thursday. I went before work on Tuesday and was in and out in under 20 minutes, with a suit and complimentary tie. They sent me to the tailor down the street to hem the trousers that only took another 5 minutes. So, in 30 minutes they got me situated with a well-fitting and affordable suit, something that seems hard to find these days. Especially in such short notice. I’ll definitely be recommending them to anyone in my predicament moving forward!

I've been going to New Era for a few years now. I've purchased at least six suits there. I always enjoy walking into this cluttered space. Cluttered with purpose. The married couple owners are always friendly and interesting. They and their shop are a throwback to the days when my mother or my grandmother would drag us down to Orchard Street to shop for our Easter or Christmas or graduation or whateverI clothes. I hated shopping with them, but I loved the atmosphere on Orchard. I'm talking about the 1960s & 70s. Some of that atmosphere still exists on Orchard. New Era is definitely holding on to their's. I recently was cast to play a mortician in a low budget horror film. The budget didn't have enough to cover wardrobe for non-lead actors. I had to provide my own outfit. So, I headed down to New Era to pick up a black 100% wool suit. I was in and out of the shop in about 30 mins. It was a hot day. I asked the proprietors if they had any water. The female partner actually went down the block to buy me a bottle of water! She wouldn't take the $2 IU offered to cover the purchase. Class. They steered me to a tailor shop down the block where, in one hour, I got the suit fitted. A perfect fit. I'd recommend New Era to anybody not wanting to spend $500 bucks on a good looking, well tailored suit. Oh, by the way, I looked great the day of the shoot.

The owners are so friendly and accomodating. Suits and tuxedos are clean and fashionable. Everything is ready to go instantly with no fuss! Highly recommend.

THE BEST place for a suit and tux in NYC. More affordable than renting, and you get to keep the thing. The owners are awesome. I’ve got two suits so far from here and look forward to more.

Quick, personable service and a great deal for a last minute tuxedo. I had a wedding less than a week away and was fully outfitted in about 30 minutes with a referral to a tailor up the street that can get hemming on the pants done in about 10-15 minutes. This really can’t be beat and is a great opportunity to support a small business that’s been open for over 40 years.

Robert & Valerie (I hope I've remembered your names correctly) were THE most helpful people. They helped me pick out a suit for NYE (I forgot to pack mine before we left for NYC!) which not only looked great but was a great price too! It's a good looking, good fitting suit and seems well made, could easily be sold for a lot more I'm sure. Thanks so much for everything you got me out of a pickle and I wouldn't hesitate to recommend this place to anybody.

Like many of the reviewers here I needed a last minute suit for a black tie wedding. This place was amazing. The $99 suit fit me perfectly and honestly looked the same as this $175 rental I had gotten from the Black Tux for a wedding a few weeks prior. The interaction with Robert and Vivian was wonderful and they are such a caring and fun couple. Vivian even threw in a black tie for free. I will probably come back here at some point to try out some of their other suits when I have more time.

Amazing amazing customer service !! Found a last minute suit, great fit, great quality and reasonably priced. Robert and vivan are both very attentive to detail, have an eye for fashion, and have your best interest at heart. Looking for a suit? Go here without a doubt. Highly recommend. Very nice people. Will be a life long customer

While in NYC on vacation, I thought I would look for a suit for my son's wedding. We found New Era online and decided to find the store and check it out. Wow! Our expectations were vastly exceeded. The husband and wife owners were terrific. They were engaging, friendly, and extremely helpful. Robert could tell me my size just by looking at my build. They brought out several options for me to consider. They spent time with my wife and I (along with our girls). I tried on the suits and made my selection. They sent me to a tailor up the street who did the alterations. The whole process was easy and enjoyable. They even discounted the suit to cover the alterations. On top of that, since we were travelling and didn't want to add a suit to our luggage on the plane, they went to the tailor, picked up my suit, and shipped the suit to us FREE! I purchased the suit on a Monday. I got home on Thursday morning after a late flight at around 1 A.M. My suit arrived Thursday afternoon. And they sent me a tie and three garment bags in the package as well!! We never write reviews. But my wife and I wanted to give "5 Stars" to the husband and wife team at New Era. The price for the suit was amazing. The service was fabulous. And the experience was wonderful. I highly recommend to anyone that they check out this store. Don't let appearances fool you. At New Era, they sell the steak, not the sizzle. You may find a more glamorous store. You may find a more polished storefront. But you will not find better service, a better price, or a better experience that you will have at this store. 5 STARS!