Factory Auto Service
Factory Auto Service, Brighton'da otomotiv hizmetleri sunan bir firmadır. Araç bakım ve onarımında uzmanlaşmış ekibiyle güvenilir çözümler sağlamaktadır. Müşteri memnuniyetini öncelikli hedef olarak benimseyen Factory Auto Service, otomobil sahiplerine kapsamlı hizmetler sunarak güvenli bir sürüş deneyimi sağlamayı amaçlamaktadır.
About Factory Auto Service
Who Is Factory Auto Service?
Factory Auto Service is a family-owned automotive repair shop located in Brighton, Massachusetts. Established in 2015, the business has built a reputation for providing honest and professional automotive repair and maintenance services to the local community. The shop is staffed by ASE (Automotive Service Excellence) certified technicians who utilize the latest automotive technology to handle both major and minor repairs on foreign and domestic vehicles. Customers appreciate the shop's commitment to quality service and customer satisfaction. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Who Owns Factory Auto Service?
The owner of Factory Auto Service is Owen, who is known for his reliability, fairness, and caring approach to automotive repair. Customers have praised Owen for his professionalism and dedication to providing quality service at reasonable prices. ([yellowpages.com](https://www.yellowpages.com/brighton-ma/bpp/factory-auto-service-530174848?utm_source=openai))
When Was Factory Auto Service Founded?
Factory Auto Service was founded in 2015. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
What Services Does Factory Auto Service Offer?
Factory Auto Service offers a comprehensive range of automotive repair and maintenance services, including:
- Oil changes
- Air conditioning diagnosis and recharge
- Alternator replacement
- Axle shaft oil seal replacement
- Battery replacement
- Brake system services, including master cylinder, pad, rotor, and shoe replacement
- Brake system diagnosis
- Clutch repair
- Engine diagnostics and tuning
- General auto repairs
These services are designed to keep vehicles running smoothly and safely. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service Business Information
Factory Auto Service is a family-owned business that has been serving the Brighton community since 2015. The shop is known for its commitment to quality service and customer satisfaction. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service Contact
For inquiries or to schedule an appointment, you can contact Factory Auto Service at the following:
Factory Auto Service Phone Number
The phone number for Factory Auto Service is +1 617-922-4913. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service Mobile Phone
No mobile phone number could be identified for Factory Auto Service; contacting the company directly is recommended for the most up-to-date information. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service Fax
No fax number could be identified for Factory Auto Service; contacting the company directly is recommended for the most up-to-date information. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service Email Address
No email address could be identified for Factory Auto Service; contacting the company directly is recommended for the most up-to-date information. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service Address
Factory Auto Service is located at 446 B Western Ave, Brighton, MA 02135. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service Working Hours
Factory Auto Service operates during weekday business hours; please get in touch for exact times. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
What Time Does Factory Auto Service Open?
Factory Auto Service opens at 9:00 AM on weekdays and 9:00 AM on Saturdays. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
What Time Does Factory Auto Service Close?
Factory Auto Service closes at 6:00 PM on weekdays and 2:00 PM on Saturdays. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Is Factory Auto Service Open on Weekends?
Factory Auto Service is open on Saturdays from 9:00 AM to 2:00 PM and closed on Sundays. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Is Factory Auto Service Open on Sundays?
Factory Auto Service is closed on Sundays. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service Instagram
No Instagram account could be identified for Factory Auto Service; contacting the company directly is recommended for the most up-to-date information. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service Facebook
No Facebook page could be identified for Factory Auto Service; contacting the company directly is recommended for the most up-to-date information. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service Twitter (X)
No Twitter account could be identified for Factory Auto Service; contacting the company directly is recommended for the most up-to-date information. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Factory Auto Service LinkedIn
No LinkedIn profile could be identified for Factory Auto Service; contacting the company directly is recommended for the most up-to-date information. ([app.openbay.com](https://app.openbay.com/s/factory-auto-service-brighton-ma?utm_source=openai))
Reviews 36
Had the best experience with Factory Auto Service! I can't express how grateful I am to Owen. He is genuinely one of the kindest and most trustworthy people I've met. My car broke down in an underground garage, and after calling several repair shops, most of them simply told me to bring it to their shop—even though my car wouldn't even start. Then I found Owen. I explained the situation over the phone, and he came all the way out to inspect my car free of charge. Throughout the entire repair process, Owen communicated clearly and kept me informed every step of the way. I never felt pressured or misled, which is hard to find these days. His professionalism, integrity, and willingness to go above and beyond made a stressful situation so much easier. I highly recommend Factory Auto Service to anyone looking for a reliable mechanic. Owen has definitely earned a lifelong customer!
The customer service offered over exceeded my expectations. The service was very good and fast! This is my third time having an emergency situation pertaining to my car and he actually made a road side visit!!!!! And he didn't overcharge me. I have a luxury sports car and he fixes it so effortlessly. Unlike other mechanics in my past I can trust my pride and joy in his care and watchful eye. Wouldn't recommend any other Mechanic Shop!
It is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied.
this is a wonderful one man auto shop. owen, the owner and mechanic, is knowledgeable, reliable, honest and conscientous. i feel comfortable leaving my car with him knowing it is in excellent hands and it will be well taken care of - on schedule. owen communicates things clearly and takes the time to be sure i am ok with understanding the repair. he is cordial and easy going. pleasant to talk with. never any pressure. i had a 97 camry. owen had it running like a new car! i thought my previous mechanic was good until owen showed me just how well my car could drive. and when a tree fell on that car in a storm, totaling it, owen answered my questions and advised me through the process of buying a replacement used car. i was grateful to have owen to consult with. his shop is the best auto service shop around. i highly recommend him! thank you owen.
My cars exhaust was making a noise and my AC wasn’t cooling. Both are excellent now. Quick service too.
Factory Auto service is the preferred auto service/mechanic for me and my family members. With experience and a wealth of knowledge, the professionals here put the values and their customers first, while adding in that personal touch that is a trademark of their great service. No matter the complexity of the issue, I can always count on the Factory Auto Service team to give me the straight and fair solution. I will continue coming back for years to come!
Very grateful to Owen and his team for fixing my ancient brake system so quickly and efficiently! Highly recommended.
My car was sitting dead in a nearby parking lot, and I walked over to ask for help. The owner kindly came over, jumped my car, and explained how to get the battery replaced because it was shot! Thanks so much!
Really appreciate! Thanks Owen!
Great service, very fast! Convenient to Harvard Square, would definitely recommend
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